Privacy Policy
Fixbulance LLC ("Fixbulance", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile repair services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely via third-party processors)
b) Device Information
- Make and model of your device
- Serial/IMEI number (only when necessary for service or warranty purposes)
c) Usage Data
- IP address
- Browser type
- Referring/exit pages
- Date and time of access
- Site navigation behavior
2. How We Use Your Information
We use the information we collect for the following purposes:
- To schedule and fulfill repair services
- To contact you regarding your appointment or service updates
- To send receipts, confirmations, and warranty information
- To improve our website and services
- To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following situations:
- With third-party payment processors to handle transactions
- With service partners who help us deliver services (under strict confidentiality)
- If required by law, subpoena, or legal process
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us understand how users interact with our site and improve functionality.
You can modify your browser settings to disable cookies, but doing so may affect some features of our site.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated data
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications at any time
To make a request, please contact us at support@fixbulance.com.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Fixbulance LLC, Orland Park, IL